Support and Technical Support Department
Department Vision:
Provide necessary support to enhance the performance of the department's to achieve outstanding performance that rises to the highest organizational and administrative standards.
Department Message:
Providing the necessary support, backing and information available to ensure an outstanding performance of all departments up to the highest organizational and administrative standards.
Department Goals:
- Providing the necessary support to ensure excellent workflow in all departments .
- Providing information and technical support to the administration departments.
- Performance evaluation and quality assurance for management departments.
- Providing a clear picture to the decision maker of the level of performance in all departments of the administration.
- Supporting other departments as needed.
Department Units:
- Information Unit
- Development and Quality Unit
Department Tasks:
- Submit annual reports on the performance of management departments
- Designing questionnaires and data collection tools related to measuring the level of performance of the services provided by the administration
- Measuring the level of satisfaction with the services provided to the internal and external management audience
- Develop strategies and development plans for the administration departments and supervise their implementation
- Apply mechanisms to work in accordance with the developments that require this and develop the work system to achieve higher efficiency
- Gather suggestions and ideas that will improve the workflow of the environment
- Supervising the administration's e-mail and responding to inquiries
- Managing the database of state and university officials and updating it periodically
- Preparing publications and periodicals for the administration
- Preparing invitation cards for events held at the university
- Preparing invitation telegrams for dignitaries of His Excellency the President of the University
- Managing the administration's website
- Approval of advertisements for events held in the university according to specifications and standards to be displayed on electronic screens and circulated via e-mail and text messages to senior university officials
- Preparing university celebration programs
- Designing billboards for university events